Why does mould keep coming back even after I clean it?
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Because surface cleaning only removes Stage 4 — the colony you can see. The microscopic airborne spores from Stage 1 are still floating in the room after you clean. Those spores land on another surface, find moisture, and a new colony grows. The Mould Fighter Pads eliminate those airborne spores — breaking the cycle at the source.
How many systems do I need?
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One system covers one room for 12 weeks. Most homes have 2–3 high-moisture problem areas — bathroom, wardrobe, laundry. 1 Room is perfect for one problem space. 2 Rooms is our most popular — covers bathroom + wardrobe. Whole Home is the best value — bathroom + wardrobe + laundry. The more rooms you cover, the more you save per room.
How do the Mould Fighter Pads work if I can't see anything happening?
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The pads are passive essential oil diffusers. They release microscopic droplets of our specially formulated essential oil blend that float through the air, capturing and eliminating mould spores before they can land and germinate. The pads also absorb excessive moisture from the air, which is what mould needs to grow. You can't see them working — but the spores aren't coming back.
Will this work on black mould?
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Yes. The formula was independently tested against the organisms responsible for black mould and achieved a 99.97% mould reduction rate within 14 days. Works on tiles, grout, shower screens, walls, ceilings, and most household surfaces. Note: Old staining in porous surfaces like grout may remain visible even after the mould is killed — this is residual staining, not regrowth.
How many pads do I need, and how often do I replace them?
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One pad per room, replaced every 30 days. Each pack contains 12 pads — 12 weeks of continuous protection per space. For high-humidity areas like bathrooms, caravans and boats, check pads regularly and replace if saturated. Saturated pads will feel swollen and jelly-like — that's when you know they've done their job.
Is it safe for kids and pets?
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Yes. The Vm³ Zero formula is bleach-free and Australian-made using food-grade essential oils. No harsh chemicals. No harmful fumes. Safe to use around children and pets when used as directed.
How is this different from bleach?
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Bleach whitens mould temporarily — it doesn't eliminate airborne spores or break the mould cycle, and it releases toxic fumes in the process. The Vm³ Zero Mould Control System does both steps: the Spray kills what you can see at 99.97% reduction, and the Pads eliminate the airborne spores that cause regrowth. No bleach. No toxic fumes. No endless cleaning cycle.
What about the 30-day money-back guarantee?
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If you're not 100% satisfied with your results within 30 days, we'll refund your purchase in full — no questions asked. Email sales@vm3zero.com with your order number, and we'll process your refund immediately. We can offer this because we stand behind every product we make, and we know what the testing shows.
