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Yes. Our formulas are non-toxic, up to 99% biodegradable, and made with essential oils. The Pet Range is specifically formulated for households with cats and dogs — non-toxic and safe on carpet, tiles, turf and bedding. As with any cleaner, always store out of reach of children and let surfaces dry before contact.

No — that's the point. Our products neutralise odours rather than masking them with heavy perfume. Most customers describe the scent as fresh and subtle, fading completely once dry. The Natural variant uses only essential oils for fragrance.

For active mould: spray, leave 5 minutes, wipe. For prevention in high-moisture areas like showers and laundries: once a week. The Mould Fighter Pads (placed nearby) handle ongoing moisture capture so you don't need to spray daily.

Original contains a food-grade disinfectant for hospital-level germ kill — ideal for kitchens, bathrooms and surfaces that need true sanitising. Natural is fully plant-powered with essential oils only. Same odour-neutralising and cleaning power, no disinfectant. Choose Natural if you have very young kids, pets that lick surfaces, or want a fully chemical-free option.

Most pads work for up to 30 days depending on the size of the area and severity of the odour or moisture. Replace when the scent fades or the pad becomes visibly saturated.

Stainless steel, tiles, glass, sealed timber, plastics, ceramics, sealed engineered stone and most appliance finishes. Avoid unsealed natural stone (marble, limestone, travertine). Always test a small inconspicuous area first on delicate finishes.

Yes — you'll receive a tracking email as soon as your order leaves our Sydney warehouse, usually within 1 business day. If you can't find it, check your spam folder or contact us with your order number.

Yes — subscribe to your favourite products at checkout and save 15%. You choose how often (every 1, 2 or 3 months). Cancel, skip or modify any time from your account — no lock-ins.

We offer a 30-day money-back guarantee on every product. If you're not happy, get in touch within 30 days of delivery and we'll refund you — even on partially-used products. See the Returns section above for full details.

Sealed bottles have a shelf life of 24 months from the manufacture date printed on the base. Once opened, use within 12 months for best results. Store in a cool, dry place out of direct sunlight — under the sink is perfect.

Yes. Add a note at checkout and we'll send it in plain packaging without the invoice. Bundles make particularly good housewarming or new-baby gifts. For corporate gifting (10+ orders), get in touch for branded options.Yes. Add a note at checkout and we'll send it in plain packaging without the invoice. Bundles make particularly good housewarming or new-baby gifts. For corporate gifting (10+ orders), get in touch for branded options.

Rule of thumb: one pad per affected area. For mould: one pad in each problem spot (shower, wardrobe, laundry). For bins: one pad per bin, replaced every 30 days. The 12-pack lasts an average home around 6 months.